How to fix error code 28 on Vudu?

If you have been a target of the Vudu Error Code 28 while streaming any content, then you have arrived at the very right place. In today’s article, we will take a look at how to fix error code 28 on Vudu. For the convenience of our readers, we have divided the whole article into different sections and based on your requirements, you may study it accordingly. 

What does Vudu Error Code 28 Mean? 

Let’s not get it technical and keep it in exact words! The error code 28 on Vudu pops up while you try to stream some content. It’s mainly an indication of some problem with your Network configuration or Internet configuration for the TV or the respective network. 

Are you getting the error code 28 along with the playback error on Vudu? Check out the guide on how to solve both of them together here!

Reasons for Vudu Error Code 28:

Let’s check out the various culprits that may be the cause of Vudu error 28. 

  • AntiVirus 

how to fix error code28 on vudu

Sometimes the AntiVirus may regard Vudu as a suspicious app or service, therefore revoking its access to the Internet. The Antiviruses, at times, are known to mistake regular services as viruses, and that’s alright. You may allow the access of Vudu when prompted by the AntiVirus, or until you are using it, you may disable the AntiVirus only. 

  • Closed Port 

how to fix error code28 on vudu

Every app/service has its ports that are necessary to establish a connection to the Internet. However, if these ports are blocked or closed due to whatsoever reasons, then sadly, Vudu won’t connect to the Internet, leading to the error. 

  • Double NAT Config 

how to fix error code28 on vudu double NAT config

Not all the services out there are designed to function with the Double NAT IP configuration. If, by any chance, you are with Double NAT Config, then you will have to reach out to your ISP so that your connection could accordingly be changed. 

How To Fix Error Code 28 on Vudu (Multiple Methods):

Based on the reasons we have specified above, we will look at some of the standard solutions you can apply to solve the Vudu error code 28. Without wasting any more time, let’s begin. 

Let’s Open Ports! 

Even if one of the ports used by the application to connect to the Internet is blocked, the connection would be interrupted. First of all, check if all the ports are opened or not on the network. If they are not, then let’s check how we can go on opening them manually. 

  • Firstly, we have to open Windows settings. For that, you may try the Windows + I button shortcut, or you may open it from the Windows icon. 
  • At the very bottom, among the set of options, choose the very last option; Update & Security. 
  • From the left side, click on the Windows Security option, and head to the Firewall and Network Security option. 
  • In the list, look for Advanced Settings, and click on it. 
  • A new window will now pop up. Select Inbound Rules, and then choose New Rule. 
  • Now, follow the sequence, Port>> Next >> TCP>> Specified Local Ports 
  • Input the following Port Numbers with a comma between each of them to separate them:

“843, 13207, 13217, 13227, 13237, 13247, 13257”

  • To confirm, hit on Next, and then Allow the Connection. 
  • Hit on Next, and ascertain that all the three boxes are selected. 
  • Again, choose Next, and keep a Good Name for the new rule. 
  • Once you have input a good name, click on Next, and finally hit on Finish. 
  • The same above process can be repeated for Outbound Rule to see if the problem continues or not. 

Add Vudu to Exception List or Switch off the Firewall 

At times, just allowing Vudu through Firewall, or if required, directly disabling the Firewall has proven to be a quick solution for solving error code 28 on Vudu.

Step By Step Guide To Disabling Firewall:

how to fix error code28 on vudu

  • Firstly, we have to open Windows settings. For that, you may try the Windows + I button shortcut, or you may open it from the Windows icon.
  • At the very bottom, among the set of options, choose the very last option; Update & Security. 
  • From the left side, click on the Windows Security option and head to the Firewall and Network Protection option.
  • Just disable the Firewall for your specific network, and you are good to go! 

Step By Step Guide To Allow Vudu Through Firewall:

  • Firstly, we have to open Windows settings. For that, you may try the Windows + I button shortcut, or you may open it from the Windows icon.
  • At the very bottom, among the set of options, choose the very last option; Update & Security. 
  • From the left side, click on the Windows Security option and head to the Firewall and Network Protection option.
  • Hit on Allow an app through Windows Firewall. 
  • Look for Vudu, and select it. After that, follow Change Settings>> Allow Access To a Public & Private Network>> OK. 
  • If, by chance, you can’t locate Vudu in the list, then you may have to add it manually. For that, hit on Change Settings, and at the very down, select Allow Another app. 
  • Hit on Browse, and search for Vudu.exe. After that, click on Open. 
  • Click on the Add option, and don’t forget to ensure that both of the options are ticked. 
  • Lastly, choose OK to initiate the changes and perform a final reset. 

Change DNS Settings 

If you are not using DNS configurations that point to Google’s DNS servers, you may face issues using the Vudu app. Let’s learn how to reconfigure the DNS to Google’s default DNS settings. 

  • At the bottom right of the taskbar, look for the Network icon, and right-click on it. 
  • Select Open Network & Internet Settings. 
  • A new window will now pop up. From there, select Change adapter options. 
  • Choose your network adapter, right-click on it, and advance towards Properties. 
  • Look for Internet Protocol Version 4 (TCP/IPv4), click it once, and then hit on Properties. 
  • Go for the ‘Use the following DNS Server addresses’ box.’ 
  • Now, you will have to input the numbers as follows:

Preferred DNS Server: 8.8.8.8

Alternate DNS Server: 8.8.4.4

  • Hit on Apply, and lastly, OK. Open the Vudu app again and see if the issue is gone or not. 

FAQ:

1.Is the error code 28 on Vudu something concerning that you should worry about? 

Ans: No, absolutely not! We created this article on how to fix error code 28 on Vudu to show you that it’s just a common issue on the configuration side mainly. Nothing much to worry about! Just use our above solutions, and you are good to go! 

2.The above methods to solve Vudu error code 28 require a little technical approach. So, will it be safe to implement it? Will my other settings also get fiddled along the way? 

Ans: It’s simple, if you follow carefully, step by step, what we have stated above, then you aren’t going to face any other technical issues as such. However, if you break from the guide’s steps and try to fiddle around here and there on your own, you may face specific other issues too, which we don’t take guarantee for. 

Conclusion:

Vudu is one of the ultimate sources of entertainment. However, when errors strike in between the content, then that’s when it starts to get irritating. We created this article so that you can learn how to fix error code 28 on Vudu and enjoy seamless content at your convenience. If the above solutions don’t seem to work out for some reason, you may comment or directly even contact us or the Vudu customer service department. 

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